FAQs
Frequently Asked Questions
Yes, furry friends are welcome in all areas of our pub; however, please let us know so that we can accommodate them. They are also welcome to stay the night in the majority of our rooms at an extra charge of £25.
Yes, all of our pubs have free WIFI; you just have to sign in.
No, unfortunately we don’t have a car charging point.
Yes, we have car parking to the front and rear of our pub.
Guests are able to check into our rooms anytime from 3pm onwards. Standard check-out time is any time before 11am.
Yes, you can use a gift voucher against your stay at any of our properties.
Yes, you can request a VAT receipt at the property or give us a call on 01284 771881
Yes, we have rooms that can be twinned upon request.
We try our best to offer early check-in times but please give us at least 48 hours’ notice if you plan to arrive before 3 pm. There will also be a potential additional cost, for more information please contact a member of our team. Late check-out options are also available at an additional cost, for more information please contact a member of our team.
No, we don’t offer room service in any of our rooms.
If you book directly with us breakfast is included. However, if you book with a 3rd party this may not be the case. Please check your confirmation email to avoid disappointment.
All our rooms have complimentary Connock bathroom products to use throughout your stay.
Your loyalty points for your stay will be added to your loyalty account at the end of the stay, upon check-out.
Yes, please let us know when you book, and again to your server when you arrive.
No, we welcome walk-ins and will do our best to find you a table, however we recommend booking to guarantee a table.
Yes, you can find out children’s menu here.
Our opening times and kitchen hours can be found here.
Our pub is accessible, including an accessible disabled toilet. However, please note due to the nature of the historic property, not all spaces are accessible. We can accommodate you with an accessible table and the disabled toilet is fully accessible. We have two semi-accessible rooms; however, they are not fully accessible, and all showers have a lip on the entrance.